Effective Date: [Insert Date]
At Staywia, your privacy and trust are important to us. This Privacy Policy explains how we collect, use, and protect your personal information — whether you’re a Host offering your space or a Guest booking a stay.
1. Information We Collect
From Hosts:
- Name, email address, phone number
- Property listings, photos, pricing, availability
- Payment and bank details (for receiving payouts)
- Identity verification information (if required)
From Guests:
- Name, email address, phone number
- Booking details and preferences
- Payment details (processed securely via iyzico)
- Reviews and communication history
Automatically Collected:
- IP address, browser/device information
- Site usage behavior via cookies and analytics
2. How We Use Your Information
- Facilitate bookings and secure payments
- Communicate with you about your account or activity
- Provide customer support
- Improve our platform and user experience
- Prevent fraud and ensure platform integrity
- Comply with legal requirements
We do not sell your personal data.
3. Payments & Third-Party Services
Payments on Staywia are processed securely through iyzico and WooCommerce. When making a payment, you may be redirected to iyzico’s secure environment. Your payment details are not stored on Staywia servers.
We may also use third-party services for analytics, email communication, or identity verification — always with privacy and security in mind.
4. Sharing Your Information
- Other users as necessary (e.g. hosts see basic guest info)
- Service providers such as iyzico for payments and hosting providers
- Legal authorities if required for fraud prevention or compliance
5. Cookies & Tracking
We use cookies to enhance functionality, remember user preferences, and analyze traffic. You can manage cookie settings in your browser.
6. Your Rights
You have the right to:
- Access and review your personal data
- Correct or delete inaccurate information
- Withdraw consent for specific data uses
- Request deletion of your account and data
To exercise your rights, email us at stayywia@gmail.com.
7. Data Security
We take appropriate technical and organizational measures to protect your data. However, no system is 100% secure — please keep your account credentials private.
8. Account & Data Deletion
You can request to delete your Staywia account at any time. Some information may be retained for legal, regulatory, or security reasons.
9. Changes to This Policy
We may update this Privacy Policy when necessary. We’ll notify you of significant changes via email or through the platform.
10. Contact Us
For any questions about your data or this policy, reach out to:
📧 stayywia@gmail.com