Terms & Conditions
Effective Date: 17/07/2025
Welcome to Staywia. By using our platform (including browsing, listing, or booking a property), you agree to the following terms and conditions. Please read them carefully.
1. Platform Overview
Staywia is a booking platform that connects Hosts (who offer accommodations) and Guests (who book them). We facilitate reservations and payments but are not the owner or operator of the listings.
2. User Accounts
- Users must be at least 18 years old.
- You are responsible for keeping your login credentials secure.
- All information you provide must be accurate and up to date.
3. Booking & Payments
- Guests can browse listings and make bookings directly through the platform.
- Payments are securely processed via iyzico and WooCommerce.
- Bookings are only confirmed once payment is completed.
- Each listing specifies its own cancellation policy.
4. Hosts’ Responsibilities
- Hosts must provide accurate information about their property.
- Listings must comply with local laws, regulations, and safety standards.
- Hosts are responsible for maintaining their property and ensuring it is clean and safe for Guests.
5. Guests’ Responsibilities
- Guests must respect the property and follow house rules set by the Host.
- Damages or violations may result in additional charges or suspension.
- Guests agree not to engage in illegal activities at the property.
6. Cancellations & Refunds
Cancellations and refunds are governed by our Refund & Return Policy. Please review the policy on each listing page before booking.
7. Prohibited Conduct
Users may not:
- Misuse the platform or engage in fraud
- Post false or misleading content
- Violate any local laws or third-party rights
- Attempt to hack, access, or disrupt the platform
8. Platform Limitations
- Staywia is not responsible for the condition, legality, or safety of listings.
- We do not guarantee the availability of any listing.
- We are not liable for direct or indirect damages resulting from platform usage.
9. Content Ownership
- Hosts retain rights to the content they upload (e.g. photos, descriptions).
- By uploading, you grant Staywia the right to display and promote your content.
10. Modifications
We may update these Terms at any time. We’ll notify users of significant changes via email or platform notice.
11. Governing Law
These Terms are governed by the laws of [Insert Country], without regard to conflict of law principles.
12. Contact
For any questions regarding these terms, please contact:
📧 stayywia@gmail.com